What are the benefits of AT&T phone insurance?
AT&T Protect Advantage is AT&T’s most comprehensive phone insurance plan and includes the following benefits:
- Coverage for one or four devices
- Same-day replacement and setup
- Up to three claims (or eight if you’re on the Four Device plan) per year
- $29 discount screen repair
- Device settings
- Support running
- Unlimited photo and video storage
- Unlimited battery replacement
- Choose Identity Protection, although this has a separate registration process
By downloading the ProTech app, which is included as part of this package, you can get technical support and advice from the US on the phone or via chat. Unfortunately, AT&T’s mobile insurance plan, which is the cheapest option, doesn’t include ProTech app benefits, though you can add them for an extra $9 per month.
Here are the benefits of AT&T Mobile insurance :
- Cover for one device
- Up to two claims per year
- $49 discount screen repair
- Change device as soon as the next day
How do I file a claim under AT&T insurance over the phone?
Asurion handles all AT&T phone insurance claims regardless of which mobile device protection plan you sign up for. To start the process, you can head to the Asurion website via phoneclaim.com/att and provide the wireless number of the infected device, as well as check and fix the eligibility of the estimated discount. Another way to make a claim is by calling Customer Service at 888.562.8662.
Make sure you are within 60 days of the loss or damage before filing a claim and make sure that the make and model of your device are useful along with your wireless security passcode, the last four digits of your Social Security, or account holder tax number.
Is AT&T phone insurance worth it?
Whether phone insurance is the right choice for you or not is a personal decision and depends on your device and habits. But if you buy the cheapest phone insurance option from AT&T, it will set you back about $100 extra per year on top of your cell phone plan budget. If you have an expensive device, this might be worth the extra investment, but if you are someone who takes their phone very seriously or replaces it frequently with a newer device, it may not be worth it.
If you decide you want to ensure your phone, AT&T’s mobile insurance plan is the least expensive option and will protect you against any loss, theft, damage, or malfunction. While it doesn’t include as many benefits as Protect Advantage, most of us don’t need additional features like streaming support or unlimited battery replacement. However, if you want phone insurance for your whole family or all of your devices like laptops and smartwatches, Protect Advantage makes more sense as it costs just a few dollars for four devices.
One of the benefits of Protect Advantage is that the reduction in screen repair is $20 less, so if this isn’t the first time your phone has slipped out of your hands and cracked, this might be the best option for you. This plan also includes free photo storage via the AT&T Photo Storage app, which is a useful feature if your phone is stolen or lost and you haven’t backed up memory in a while. If you have had your digital camera stolen in the past, you know how painful it can be. However, whichever option you choose, you’re in good hands, and an AT&T phone lock is a great way to protect your device.